CREATE A CONTACT

September 16, 2026•1 min read

Article ID: CON-001

Category: Contacts

Estimated Time: 2 minutes

Difficulty: Beginner


What You'll Learn

Learn how to manually add a new contact to your flourish platform.


Before You Begin

Before creating a contact, make sure you have at least one of the following:

  • Email address

  • Phone number

While these fields aren't always required, adding them now makes it easier to communicate with your contact later.


Follow These Steps

☐ From the left menu, click Contacts.

☐ Click + Add Contact in the upper-right corner.

☐ Complete the contact information you'd like to save.

Recommended Fields

  • First Name

  • Last Name

  • Email

  • Phone

  • Company Name

☐ (Optional) Click + Add Tag to organize your contact.

☐ (Optional) Assign the contact to a team member, if applicable.

☐ Click Create.


Success Check

Your contact has been created successfully when:

✔ The contact record opens after clicking Create.

✔ The contact appears in your Contacts list.

✔ You can search for the contact using their name, email address, or phone number.


Pro Tip

💡 Add tags when creating a contact to keep your database organized from the start. This makes it easier to filter contacts and build automations later.


Troubleshooting

I don't see the + Add Contact button.

  • Make sure you're on the Contacts page.

  • Refresh your browser and try again.

  • If you're using a team account, your user permissions may limit access to creating contacts.

I can't save the contact.

  • Check that all required fields are completed.

  • If the contact already exists, review your contact list to avoid creating a duplicate record.

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